This question set helps residential care workers learn to respond to serious incidents and build positive relationships with the consumers in their care. It provides practical tips and guidance to empower care workers and to ensure that consumers are safe and comfortable.
As a residential care worker, part of the learner's role is ensuring that older Australians feel safe and comfortable in their aged care facility. This set will help them build those positive connections, while also helping them to identify and respond to problems that may arise. Some of these incidents may be reportable serious incidents as classified under the Serious Incident Response Scheme (SIRS). Reportable serious incidents must be reported to the Aged Care Quality and Safety Commission (the Commission) by a manager.
By completion of this question set, learners will be able to:
This question set helps residential care workers learn to respond to serious incidents and build positive relationships with the consumers in their care. It provides practical tips and guidance to empower care workers and to ensure that consumers are safe and comfortable.