Selling Aged Care

Practise skills in guiding potential residential clients and/or family members and carers through the sales process at an aged care facility.

By the end of this question set, learners will be able to:

• Implement sales processes to consult and qualify residents for entry into aged care.
• Execute sales strategies for dealing with service discussions and negotiations.

1. Define your client
2. Using leads
3. Collect data
4. What's the need?
5. Tours
6. What to focus on
7. Handling objections
8. Follow up